This report explore the potential that Interactive Voice Response (IVR) systems have as both a distribution and monitoring and evaluation (M&E) tool, noting the limitations the current state of IVR technology imposes. It seeks to demonstrate how phone technologies can 1) amplify the reach of radio programs; and 2) streamline (M&E) of radio programs. The report presents the findings of the United Stated Institute of Peace (USIP) funded grant, “Amplifying Peace: Testing Mobile Interaction in Rwanda.”Read More
CGCS's research and publications activities seek to contribute to and help shape the field of global communication studies. Our research efforts emerge organically from the interests of Annenberg students and faculty, our grant programs, and the broader CGCS network.
This report is the third in a series that examines public attitudes and preferences about Internet censorship and regulation in states in which media and Internet use are subject to increasing restrictions.Read More
This independent evaluation of the Freedom Online Coalition (FOC) was commissioned by the Coalition as it approaches its fifth anniversary. The FOC sought input into a wider strategic review they are carrying out to assess its effectiveness with a particular focus on four areas – membership, governance and structure, the Coalition’s efforts and activities, and funding. The findings of this research show that there is significant support for the existence of the Coalition and for it continuation as a government only coalition. However, there are a number of criticisms of the FOC, including the lack of transparency about its activities, inadequate consequences for countries not meeting their commitments, and frustration at the ambiguity of the aims and objectives of the Coalition, and the few tangible results that have been produced so far. A number of respondents also talked about the ways in which the Snowden revelations have complicated efforts to work on Internet freedom.Read More
This study evaluates the impact of Vioja Mahakamani, a Kenyan television comedy drama series started by Susan Benesch and Media Focus on Africa that aims to make viewers more skeptical of hate speech. It reviews data from focus groups and interviews with the cast of Vioja Mahakamani how the program influenced audiences, and how these influences might affect future behaviors.Read More
The Center for Global Communication Studies at the Annenberg School for Communication, University of Pennsylvania conducted an evaluation of Radio La Benevolencija’s past ten years of work in the Great Lakes Region. In addition to understanding the aggregate impact of RLB’s programs, this meta-evaluation seeks to investigate what RLB’s work offers to others engaged in this field. We therefore seek to understand the adaptability of RLB’s methodology to other countries and contexts and how the RLB model might be used a prototype for future interventions.Read More